Microsoft Cloud & Infrastructure

Setup, configuration, and ongoing management of Microsoft 365 services including Teams, Outlook, SharePoint, and OneDrive.
License optimization to eliminate waste and reduce costs.
End-user support for seamless adoption.

Cost optimization of Azure workloads and subscriptions.
VM, storage, and resource governance with performance monitoring.
Secure cloud deployments aligned with best practices.

Domain & DNS Setup: Correct configuration of MX, CNAME, TXT, and SPF/DMARC records for Microsoft 365, email, and security compliance.

Hosting Management: Scalable, secure, and optimized hosting for websites, applications, and services. 

Uptime & Performance Monitoring: Proactive checks to keep your online services always available.

Endpoint security & compliance enforcement across Windows, macOS, iOS, and Android devices.
Zero-touch provisioning with Autopilot for quick employee onboarding.
Multi-Factor Authentication (MFA) and conditional access policies.

Compliance Policy Enforcement: Define and enforce rules for operating systems, encryption, and security baselines.

Conditional Access: Only compliant devices get access to company apps like Outlook, Teams, and SharePoint.
Device Health Monitoring: Automated checks to detect jailbroken, outdated, or non-compliant devices.
Data Protection: Remote wipe and selective wipe for lost or stolen devices.

BYOD Security: Bring-your-own-device programs made secure with containerized access.

We ensure that BYOD devices meets your company’s security and compliance standards before it can access the network.

Defender for Endpoint: Protect laptops, desktops, and mobile devices with next-generation antivirus, endpoint detection, and automated response.
Defender for Office 365: Block phishing emails, malicious attachments, and ransomware before they reach your users.
Defender for Identity: Monitor suspicious user behavior, compromised credentials, and insider threats.
Defender for Cloud: Gain visibility into SaaS usage, shadow IT, and enforce data protection policies.

Single Sign-On (SSO): Provide employees with one secure login across Microsoft 365, Teams, SharePoint, and third-party SaaS apps. 

Multi-Factor Authentication (MFA): Protect logins with additional security factors like mobile approval, biometrics, or codes.

Conditional Access Policies: Block risky sign-ins, restrict access by device or location, and ensure compliance before granting entry.

Role-Based Access Control (RBAC): Assign permissions according to roles so users only see what they need.

Phishing Simulation Campaigns: Realistic mock phishing emails to test and train employees in safe email practices.
Cybersecurity Training Modules: Easy-to-understand sessions covering malware, ransomware, data handling, and secure browsing.
Microsoft 365 Secure Practices: Educating staff on Teams, Outlook, OneDrive, and SharePoint security hygiene.

Ongoing Awareness Programs: Regular refreshers to keep employees up-to-date with evolving threats.

Viva Connections: Personalized digital workplace hub for news, resources, and company culture.
Viva Insights: Data-driven insights into productivity, focus, and wellbeing.
Viva Learning: Centralized training hub with LinkedIn Learning and custom content.
Viva Engage: Social platform for community building, collaboration, and engagement.
Viva Glint: Real-time employee feedback and engagement surveys powered by AI, enabling leaders to act on employee sentiment quickly.

Teams Setup & Governance: Structured creation of teams, channels, and policies to prevent sprawl.
Security & Compliance: Applying sensitivity labels, DLP policies, and compliance rules for chats, meetings, and files.
Adoption & Training: Helping employees adopt Teams effectively with best practices for meetings, calls, and collaboration.
Integrations: Connecting Teams with SharePoint, Power BI, and third-party apps.
Teams Rooms & AV Support: Setting up Microsoft Teams Rooms for hybrid meetings.

Intranet Design & Deployment: Build modern intranet portals to connect employees with company news and resources.

Document Management: Organize and secure files with version control, permissions, and metadata.

Collaboration Hubs: Enable seamless file sharing and collaboration integrated with Microsoft Teams.

Workflow Automation: Automate approvals, reviews, and document flows with Power Automate.

Search & Knowledge Management: Improve productivity with enterprise search and structured knowledge base

CI/CD Pipeline Setup: Automate builds, testing, and deployments for faster software delivery.
Infrastructure as Code (IaC): Use ARM templates, Terraform, or Bicep for consistent, repeatable infrastructure deployments.
Release Management: Reduce deployment risks with staged releases, rollbacks, and automated workflows.
Integration with GitHub & Repos: Connect Azure Repos or GitHub for source control and version management.
Monitoring & Reporting: End-to-end visibility into pipeline performance.

Hybrid Cloud Design & Strategy: Architect a tailored hybrid setup using Azure + on-prem servers for maximum flexibility.
Azure AD & On-Prem Integration: Synchronize identities with Azure Active Directory + Active Directory Federation Services (ADFS).
Workload Migration: Seamlessly move workloads between on-premises and Azure with minimal downtime.
Cloud Governance & Cost Control: Monitor, optimize, and automate resource usage to keep hybrid environments cost-efficient.

Helpdesk & User Support: End-to-end support for Microsoft 365, Teams, Outlook, and end-user devices.
Server & Infrastructure Management: Patching, monitoring, and securing your hybrid IT environment (on-premises + Azure).
Network & Wireless Management: Setup and ongoing management of firewalls, VPNs, and wireless networks.
Backup & Disaster Recovery: Protect business-critical data with automated backups and failover solutions.
Vendor Management: Handling software, hardware, and service vendors.